Please check the tracking information on the tracking website 1. if you do not receive your item, contact us first !(BY Message /E-Mail/ Trade manager) 1) it maybe on the way to you , we will help you to track the information .please wait patiently . 2) it maybe lost because of customs, we will try our best to solve the problem. 2. if you receive your item, In 24 hours, please check it carefully. but there is something wrong with your item ,contact us first !(BY Message /Trade manager) 1) it maybe not quality problem (Not Fit / Wrong Delivery.) 2) it maybe quality problem ( Color Difference / Damaged ) The follow problem with the item,we try our best to be satisfied with you.(resend /Refund/ Discount). If you have any requirement ,you could contact us . NOTE: Men made defects are not guaranteed ,such damage after using ,water damage and so on.